TERMS & CONDITIONS
Payment Policy
By card or Debit card: We accept payment by Visa, MasterCard & Maestro and our online vouchers
Order Dispatch
All orders are dispatched Monday to Friday.
Orders received before 12 noon Monday to Friday will be sent out within 1-2 working days.
Orders placed over a weekend will be processed on the next working day and sent out within 1-2 working days
We charge a flat Rate of €10. We deliver to all Ireland including Northern Ireland
Order Packaging
We understand discretion is very important to our customers. All orders are dispatched in unbranded boxes. Your Invoice will be inside the parcel.
Shipping
We charge a flat Rate of €10. We deliver to all Ireland including Northern Ireland
Returns Policy
To return a product, email sales@handlesandknobs.ie. Please provide your order number, the date of purchase, your name and contact details, the product you wish to return and the reason.
Please note that you may be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. If we do not receive the goods back from you, we may arrange for collection of the item from you and charge our costs of collection to you.
Items should be returned in an unused condition with the original packaging, together with a valid receipt or other proof of purchase.
These terms do not affect your statutory rights.
International shipping
International Orders: We currently do not ship outside the island of Ireland. If you wish to order products for delivery outside of the island of Ireland, please email us at sales@handlesandknobs.ie with your order and we will get back to you with a shipping cost
Out of Stock Items
We apologies for the inconvenience this may cause. If your item is out of stock, we will contact you to discuss how you would like the order handled and how soon we can get it to you
Privacy Policy
At Handles and Knobs we value & respect Customers information. This privacy policy defines the practices we follow when you provide information to us. By providing Personal Information to us, you agree to the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, please do not use our service. We reserve the right to change this Policy at sole discreation. Any changes to our Policy will become effective upon posting of the updated Policy. Use of the services following such updates constitutes your acceptance for revised policy then in effect.
Requests for further information
If you require any further information please contact sales@handlesandknobs.ie. We require your name and any comments etc. These details are necessary to better understand the needs of visitors to this website and in order to provide any requested information promptly.
In the case of the above, Home Style DIY Limited T/A Handles & Knobs maintains a database of information which may be held and used by us for purposes such as user profiling, administration, marketing research and to inform you about our service generally. We WILL NOT sell, rent or trade your personal details to any third parties.
Choice/Opt-out
If you require that your personal information be removed from our files, please send an email to sales@handlesandknobs.ie
Links
This site may provide links to other sites. Privacy policies on these sites may differ from that on the Home Style DIY Limited T/A Handles & Knobs site, and we advise that you review the other site’s policies before providing personal information. While every care has been taken to ensure the high quality and standard of sites to which we link, Home Style DIY Limited T/A Handles & Knobs can take no responsibility for the content of these sites.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under its control. Information held by this site is stored on password-protected machines, behind a firewall and not accessible to the general public via the Web.
For all queries
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact: sales@handlesandknobs.ie
Cookie Policy
Cookies are used by sites or services when they wants to know if your computer or device has visited that site or service before. These cookies on your computer or device can then be used to help remember your preferences (such as language), help you navigate between pages efficiently, and generally improve your browsing experience.
Similarly cookies are used by web publishers to help understand how their site or service is being used. Services such as Google Analytics use cookies to provide anonymous aggregated data such as how long users in general spent on the site, how many pages they visited and in which order etc.